FAQs
Frequently Asked Questions (FAQs) | Jet Aviation Spare Parts
Your Trusted Source for Jet Aviation Spare Parts & Technical Support in the USA.
Welcome to the Jet Aviation Spare Parts knowledge base. Find answers to common questions about airworthiness, avionics compatibility, and our policies for delivering high-quality aircraft parts worldwide.
1. Airworthiness & Certification (FAA Compliance)
Q: Do your critical aircraft parts come with FAA Form 8130-3?
A: Yes. We understand that airworthiness is paramount. Most of our critical flight instruments, engine instruments, and replacement aircraft parts are shipped with an FAA Form 8130-3 (Airworthiness Approval Tag) or a Certificate of Conformance (CoC) from the manufacturer. This ensures the necessary traceability required for your maintenance records.
Q: Are the Jet Aviation Spare Parts you sell New, Overhauled, or Serviceable?
A: We primarily stock Factory New (FN) parts sourced directly from authorized manufacturers to provide maximum reliability. The condition of every item, from Aircraft Lighting components to vacuum static system parts, is clearly labeled on the product page.
Q: Where are you located and how does that affect certification?
A: Jet Aviation Spare Parts is proudly USA-based. Our operations comply fully with FAA regulations. All documentation provided meets the necessary standards for installation on N-registered aircraft and for export.
2. Avionics & Panel Upgrades
Q: Do you specialize in ADS-B Solutions for FAA compliance?
A: Absolutely. We are experts in panel upgrades and carry the full line of ADS-B Solutions required for compliance. This includes transponders, universal access transceivers (UATs), and integrated GPS units from Garmin Aviation Systems, Dynon Avionics, uAvionix, and Appareo Stratus ADS-B.
Q: How do I know which Avionics unit is compatible with my aircraft?
A: Avionics compatibility can be complex. We strongly recommend consulting your aircraft’s maintenance manual or a certified avionics installer before purchasing major systems. We provide technical specifications for all Transceivers & Radios and Altitude Encoders, but the final decision on compatibility rests with the certified installer.
Q: Can I return an Avionics unit after I’ve opened the factory seal?
A: Due to the risk of damage during installation and FAA airworthiness standards, most avionics and electronic systems cannot be returned once the factory seal is broken or the unit shows signs of installation. Please refer to our Refund & Return Policy for details on Panel Mount Intercoms and other electronics.
3. Pilot Supplies & Communication
Q: Are you an authorized dealer for Bose and David Clark Headsets?
A: Yes, Jet Aviation Spare Parts is an authorized retailer for all major brands, including Bose Aviation Headsets, David Clark Headsets, LightSpeed ANR Headsets, and Sigtronics Headsets. This ensures you receive a genuine product with a full manufacturer’s warranty.
Q: Do you sell accessories for handheld GPS units?
A: Yes. Under our Pilot Supplies category, we stock essential Cockpit Essentials, including mounts, batteries, chargers, and AirGizmo Docking Adapters designed to seamlessly integrate your GPS Handheld into the panel.
Q: What is the warranty process for a defective headset or CO Guardian Detector?
A: For defective items like a CO Guardian Detector or a headset after the initial return period, we will direct you to the manufacturer (e.g., Bose or David Clark) for warranty service. We ensure all products we sell are warrantied directly by the manufacturer.
4. Ordering, Shipping & Support
Q: Do Jet Aviation Spare Parts ship internationally?
A: Yes, we ship our complete inventory of aircraft parts and pilot supplies worldwide. Please note that the purchaser is responsible for all import duties, VAT, and taxes assessed by the destination country.
Q: How quickly do you ship in-stock items?
A: We pride ourselves on fast fulfillment from our USA-based warehouse. Most in-stock items, including Aircraft Batteries and popular avionics, ship within 24 hours of order confirmation. We also offer expedited shipping options for AOG situations.
Q: What should I do if I need a part that isn’t listed on your site?
A: If you can’t find a specific product, such as a specialty engine instrument or a unique LoneStar Aviation component, please contact our parts specialists. We have access to extensive supplier networks and may be able to source the spare part you require.